Return policy

1. Return Window:

You can return eligible items within 30 days of purchase.

2. How to Initiate a Return:

To start a return, please contact our customer service team at support@arabicstore.com.au.

3. Conditions for Return:

For a successful return and refund, your item must meet the following criteria:

• Be in new, unused, and unworn condition.
• Be in its original packaging. Have all original tags and labels attached.
• Include a valid proof of purchase (e.g. your order number or receipt).

4. Return Options:

Upon receiving and inspecting your returned item, we offer the following options:

• Refund: We will process a refund to your original payment method.
• Exchange: You can exchange the item for a different product.
• Store Credit: We can issue store credit for the value of the returned item.

5. Non-Returnable Items:

The following items are not eligible for return or exchange:

• Personalized or customized items.
• Final sale items (e.g., items purchased during a clearance sale).
• perishable goods.

6. Return Shipping Costs:

For approved returns of defective or damaged items, we will provide a return shipping label at no cost to you. For non-defective returns, customers are responsible for return shipping costs.

7. Refund Processing:

8. Questions?