Terms of Service
Last Updated: December 16, 2025Welcome to the Arabic Store Australia. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using our website, creating an account, or placing an order, you accept and agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
2. Product Information
Books
We sell both new and select pre-owned books. All product descriptions, including condition, edition, and ISBN information, are provided to the best of our ability. Actual product appearance may vary slightly from images displayed on our website.
Perfumes
Our perfume products are authentic and sourced from authorized distributors. Due to the nature of fragrance products:
- Scent perception is subjective and may vary from person to person
- Fragrance longevity depends on multiple factors including skin type, climate, and storage
- Color and appearance may vary slightly between batches
- All perfumes are sold as final sale unless damaged or defective
3. Pricing and Payment
All prices are listed in AUD and are subject to change without notice. We accept major credit cards, debit cards, and other payment methods as indicated at checkout. Payment is due at the time of purchase. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product unavailability, or suspected fraudulent activity.
4. Shipping and Delivery
We ship to addresses within Australia and select international locations. Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
Perfume Shipping Restrictions
Due to regulations regarding the shipment of alcohol-based products, perfumes may have shipping restrictions to certain locations. Some carriers do not ship perfumes by air. This may result in longer delivery times for perfume orders.
5. Returns and Refunds
Books
Books may be returned within 30 days of receipt in their original condition. The item must be unused, unmarked, and in the same condition as received. Return shipping costs are the responsibility of the customer unless the item was defective or we made an error.
Perfumes
Due to health and safety regulations, perfumes cannot be returned once the seal is broken or the product is opened. Unopened perfumes may be returned within 14 days of receipt. Defective or damaged perfumes will be replaced or refunded at our discretion.
Refund Process
Approved refunds will be processed within 7-10 business days of receiving the returned item. Refunds will be issued to the original payment method. Shipping charges are non-refundable unless we made an error or the product was defective.
6. Product Safety and Allergies
Perfumes contain ingredients that may cause allergic reactions in some individuals. We provide ingredient lists when available, but we strongly recommend:
- Conducting a patch test before full application
- Consulting with a healthcare provider if you have known allergies or sensitivities
- Keeping products away from children and pets
- Discontinuing use if irritation occurs
We are not liable for allergic reactions or sensitivities to any products. Please use all products according to manufacturer instructions.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of the Arabic Store Australia or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. User Accounts
When you create an account, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
9. Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Impersonate any person or entity
- Resell products purchased from us for commercial purposes without authorization
- Scrape or use automated means to collect information from our website
10. Limitation of Liability
To the fullest extent permitted by law, the Arabic Store Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of or inability to use our products or services.
11. Warranty Disclaimer
Our products are provided "as is" without any warranties, express or implied. We do not guarantee that products will meet your expectations or that our website will be uninterrupted or error-free. We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Age Restrictions
You must be at least 18 years of age to make purchases on our website. By placing an order, you represent that you are at least 18 years old.
13. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website following any changes constitutes acceptance of those changes. We encourage you to review these terms periodically.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of NSW, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in Australia, Sydney.
15. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Get in Touch
Email: support@arabicstore.com.au
Phone: +61452451986
Address: Lavinia Street, South Granville, NSW 2142 Australia
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM EST
By placing an order with the Arabic Store Australia, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.